What personal data we collect;

How we use that personal data;

Disclosures of your personal data to third parties;

The legal bases on which we rely on to process your personal data; and How you can access, review or withdraw your information.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the NIGERIA DATA PROTECTION REGULATION, 2019 and the rules made there under and the amended provisions pertaining to Data Privacy. This Privacy Policy does not require any physical, electronic or digital signature. This Privacy Policy is a legally binding document between you (“User” or “You) and GoChargeAm. The terms of this Privacy Policy will be effective upon your use of the website/mobile application and will govern the relationship between You and GoChargeAm for your use of the website www.gochargeam.com (“Website”) defined herein below.
This document is published and shall be construed in accordance with the provisions of the NITDA Implementation framework; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information. Please read this Privacy Policy carefully. By using the Website, in any manner you indicate that you understand, agree, accept and consent to this Privacy Policy. If you do not accept this Policy, please immediately cease your access and use of our Platforms and do not provide any personal data to us.

1. Introduction

Welcome to GoChargeAm Limited ("we", "our", "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our power bank rental services.

2. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Payment Information: Credit card details, bank account information, and transaction details.
• Rental Information: Details of the power bank rented, rental period, and usage data.
• Location Data: Data related to the location of power banks and rental points.
• Device Information: Information about the device used to access our services, such as IP address, browser type, and operating system.

3. How We Use Your Information

We use the collected data for the following purposes:

• To Provide and Manage Services: Processing rentals, payments, and customer support.
• To Improve Services: Analyzing usage data to enhance our services and develop new features.
• To Communicate: Sending notifications, updates, and promotional materials.
• To Comply with Legal Obligations: Fulfilling our legal, regulatory, and contractual obligations.

4. Sharing Your Information

We do not sell or share your personal data with third parties, except in the following circumstances:

• With Service Providers: Third-party vendors who assist in providing our services, such as payment processors and IT service providers.
• For Legal Reasons: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the following rights regarding your personal data:
If you want to update your personal details or if you no longer wish to use our services, you can correct, delete, or modify information by accessing our information page or contacting us via the email address provided on our website or Mobile Application using your registered email. We'll endeavor to implement the requested changes in our current database promptly.
Even if your account is terminated, we'll retain your personal information, including usage data, to fulfill our legal and regulatory obligations, resolve disputes, complete any account cancellation-related tasks, investigate or prevent fraud or other misconduct, enforce agreements, and for other legitimate business purposes.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Changes to This Policy

We reserve the right to modify or revise our Privacy Policy periodically to accommodate future necessities. Any alterations will become effective immediately upon the publication of the updated Privacy Policy. Rest assured, our utilization of any collected information will consistently adhere to the policy in place at the time of collection, regardless of any modifications to the policy thereafter. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

GoChargeAm Limited
9 Akinsho Street, Gbagada, Lagos, Nigeria
info@gochargeam.com
+234 7074889407

10. Termination

In case of non-compliance of Privacy Policy, we have a right to immediately terminate the access or usage rights of you and remove any non-compliant information which is not in conformity to our Privacy Policy.